The VA has instituted a new policy for requesting individual records. Veterans must now use VA Form 20-10206 (Freedom of Information Act (FOIA) or Privacy Act Request (PA), when requesting their VA Claims File (C-File), Service Treatment Records/Military Treatment Records, DD form 214 and/or Compensation and Pension Examination Records. VA Form 20-10206  must be signed by the requester or third-party authorized to act on behalf of the requester. VA Form 20-10206 can be accessed, by clicking the portal below:

(In Section III: "Records You are Seeking", select the type(s) of records you are requesting.)

A FOIA Request provides the public the right to request access to records from Federal agencies, except those protected by the nine FOIA exemptions. For additional information on FOIA Request, click on the portal below:

A citizen of the United States or an alien lawfully admitted for permanent residence may request access to or amendment of records on herself/himself from a System of Records (SORs). Examples of PA Records are personal Claims Files (C-Files), educational loan, and beneficiary records.  For additional information on PA Request, click on the portal below:

Mail or fax VA Form 20-10206 to Department of Veterans Affairs, Evidence Intake Center, P.O. Box 4444, Janesville, WI 53547-4444.  Fax Number:  TOLL FREE: 844-822-5246 or COMM: (248) 524-4260. You now have the option to send your request as an electronic submission to the portal below: